Telehealth Services with Oticon’s RemoteCare App

eHealth or telehealth services have existed for many years now and have been used in various healthcare fields, including cardiology, psychiatry, dermatology and radiology. In more recent years, telehealth services have grown within the hearing care industry. This has allowed hearing care professionals to provide hearing care services (i.e. hearing assessments, hearing aid fittings and other hearing care support) using eHealth / telehealth platforms as the delivery model. This offers many benefits in terms of hearing healthcare accessibility and treatment outcomes.

Introducing Oticon’s RemoteCare App

Oticon RemoteCare App (telehalth Services) available at Kenwood Hearing Center

The Oticon RemoteCare app is a telehealth solution that allows hearing care professionals to communicate with patients and make real-time adjustments to the patients’ hearing aids remotely using a PC camera or external camera, a microphone and speakers or headset, and a stable internet connection. This allows us to connect via audio and video communication to patients virtually, in real-time for convenient adjustments of one’s hearing aid device(s).

This means as a patient, you could potentially have your hearing aids adjusted anywhere. Other benefits of using this telethealth solution include:

  • Video chat: You can have a face-to-face, virtual appointment with your hearing care professional where they can offer online counseling or hearing care support.
  • Full fine-tuning capabilities: Your hearing care professional can make nearly all the same changes to your hearing aid device(s) remotely as in the clinic.
  • Real-time adjustments: Your hearing care professional can make adjustments to your hearing aid device(s), and you will be able to instantly hear the difference, enabling efficient fine-tuning in a variety of listening settings.
  • Convenience: This is a perfect solution for people who live far away or have difficulties getting to the clinic.
  • For First-time Hearing Aid Users: It allows our hearing care professionals to provide support during the first days and weeks with your new hearing aid(s).
  • Family Support: Additionally, using this telehealth service may provide an opportunity to include family members in your eHealth experience.

How It Works

Using a compatible iPhone®, iPad® or Android™ phone, the Oticon RemoteCare app communicates data from the user’s hearing aid(s) via an internet connection, which allows the patient to see, hear and send text messages to their hearing care professional during their telehealth appointment. You can download the instructions here.

Need Help? Have a Question? Contact Us Today!

If you have a question or would like to learn more about our telehealth services, contact us today or schedule an appointment at one of our convenient Ohio hearing center locations: Bowling Green, Toledo, or Wauseon.

 

 

© 2021 Kenwood Hearing Center . All right reserved. | Privacy Policy

The purpose of this hearing assessment and/or demonstration is for hearing wellness to determine if the client(s) may benefit from using hearing aids. Products demonstrated may differ from products sold. Test conclusion may not be a medical diagnosis. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Testing is to evaluate your hearing wellness, which may include selling and fitting hearing aids. Hearing instruments may not meet the needs of all hearing-impaired individuals. One offer per customer. Insurance benefit, including Managed Care or federal reimbursements, cannot be combined with any of our promotional offers, coupons or discounts. Other terms may apply. See office for details.

Safety today and every day after – Toledo Office is Open

As a company focused on care, our team at Kenwood Hearing Center is committed to providing a safe and healthy environment for our customers and staff. Together with our communities, we pledge to do everything we can to ensure you have a safe visit as we honor our mission to help people hear better.

Our Response to COVID-19:

We are committed to providing a safe and healthy environment for all of our customers and office staff. To ensure your safety, and the safety of our associates, we have temporarily closed the doors to some of our offices. We apologize for any inconvenience, and we look forward to seeing you for your appointment at a nearby location or as soon as we can reopen.

If you have an appointment in one of these locations, we will contact you to reschedule.