Video Conferencing Tips for People with Hearing Loss

During the COVID-19 pandemic, most of us, including those with hearing loss, are now working, attending school, and otherwise spending the majority of free time “quarantined” at home. Because of this, video meetings and video calls are more popular than ever, and for people with hearing loss, it can offer a new challenge.

FACT: More Than 37 Million American Adults Have Some Degree of Hearing Loss (Source)

Attending a video conference with hearing loss is one thing, but as a video meeting organizer, you need to also be mindful of the unique communication accommodations required for people with hearing loss. When video conferencing, it’s important to make sure that everyone has a good visual of each other. Fast internet connection and good video & sound quality helps a lot as well.

Here are a few other simple tips to make virtual conferencing easier for those with hearing impairments:

  • Let everyone know that you are hearing impaired.
  • Whenever possible, try to provide the host and the other attendees with helpful tips for communicating more effectively with you.
  • Try to ensure there is no background noise.
  • Wear headphones to improve sound quality and avoid having an echo.
  • Test drive the various communication tools that are available to see which are more “hearing loss friendly.”.
  • Use closed-captioning tools such as Live Transcribe, Otter Voice Meeting Notes, Speech Notes, Voice Notebook and e-Dictate, or use a video conferencing platform that offers instant or live closed captioning which can be easily enabled on the most commonly used video conferencing systems.
  • Try to make sure that all participants have good lighting so that everyone can be seen clearly because facial expressions, body language, and gestures can increase comprehension.
  • If possible, record the video meeting to allow participants to revisit the conversation for clarity later.
  • As a video meeting host or organizer, provide a written follow up when appropriate.
  • If you are a student with hearing loss, there are a number of resources available. Visit successforkidswithhearingloss.com for more information.

Video Conferencing with Hearing Aids

If you wear hearing aids, look into whether they can be paired to your computer or mobile device via Bluetooth to enhance sound quality. This will help in minimizing all background noise and making communication clearer and easier.

At Kenwood Hearing Center, we hope that these tips will help you communicate easier when video conferencing. If you have any questions, or would like to speak with one of our experienced hearing care professionals, contact us via our website, and we’ll be in touch as soon as we can invite you in for an appointment.

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The purpose of this hearing assessment and/or demonstration is for hearing wellness to determine if the client(s) may benefit from using hearing aids. Products demonstrated may differ from products sold. Test conclusion may not be a medical diagnosis. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Testing is to evaluate your hearing wellness, which may include selling and fitting hearing aids. Hearing instruments may not meet the needs of all hearing-impaired individuals. One offer per customer. Insurance benefit, including Managed Care or federal reimbursements, cannot be combined with any of our promotional offers, coupons or discounts. Other terms may apply. See office for details.

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As a company focused on care, our team at Kenwood Hearing Center is committed to providing a safe and healthy environment for our customers and staff. Together with our communities, we pledge to do everything we can to ensure you have a safe visit as we honor our mission to help people hear better.

Our Response to COVID-19:

We are committed to providing a safe and healthy environment for all of our customers and office staff. To ensure your safety, and the safety of our associates, we have temporarily closed the doors to some of our offices. We apologize for any inconvenience, and we look forward to seeing you for your appointment at a nearby location or as soon as we can reopen.

If you have an appointment in one of these locations, we will contact you to reschedule.